Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, or use our services in the United Kingdom.

We comply with theUK General Data Protection Regulation (UK GDPR)and theData Protection Act 2018.

 We may collect the following categories of information:

Contact Details: name, email address, phone number, billing/shipping address.

Order Information: payment details (processed securely through third-party providers), transaction history.

Account Information: login credentials, preferences, saved designs.

Technical Data: IP address, browser type, device identifiers, cookies, and usage analytics.

Custom Design Files: artwork, logos, or other content uploaded for personalised products.

 Your data may be used for:

Processing and fulfilling your orders.

Communicating with you regarding quotes, purchases, or inquiries.

Providing after-sales support.

Improving our website, services, and marketing.

Sending promotional offers or newsletters (you may opt out anytime).

Compliance with UK law and tax obligations.

We will never sell or rent your personal information.

We will never sell, rent, or disclose your email address, mailing address, or other personally identifiable information to third parties without your consent, except where required by law.

If you no longer wish to receive promotional emails or catalogues from us, you may unsubscribe at any time by clicking the “Unsubscribe” link provided in our communications, or by updating your preferences in your account settings.

Unless otherwise agreed, all colours will be matched as closely as possible to the original artwork submitted. Please note that many of our products are hand-made or hand-coloured, and slight variations in dye and colour lots may occur.

FOR AN EXACT COLOR MATCH, we will match pantone colors exactly to the colors in the Pantone® formula guide available from Pantone matching system

Please note that due to differences in monitor calibration the colors displayed on your monitor may differ from the colors in the Pantone guide. We match colors based on the printed guide “ to the art proof.

Our website uses cookies and similar technologies to:

Enable site functionality (e.g., shopping cart, login sessions).

Analyse website traffic and performance.

Personalise content and advertising.

You can manage or disable cookies in your browser.

Some features may not function properly if cookies are disabled.

We process your personal data under one or more of the following bases:

Contractual necessity(to fulfil your orders).

Legal obligation(to comply with UK law).

Legitimate interests(e.g., website improvement, fraud prevention).

Consent(for email marketing or optional cookies).

1. Information Collection
We collect mobile numbers provided by users for the purpose of sending important SMS updates and promotional messages. These may include order confirmations, shipping updates, special offers, and personalised marketing communications.

2. User Consent
By providing your mobile number and opting in to SMS notifications, you consent to receiving automated text messages from GS-JJ UK. These may include account-related or promotional content. Consent can be withdrawn at any time.

3. Opt-Out Options
You may opt out of SMS notifications at any time. You can manage your preferences by logging into your account, or by following the unsubscribe instructions included in our messages. You may also contact our customer service team for assistance.

4. Message Frequency and Cost
The number of messages you receive may vary depending on your activity and preferences. Standard message and data rates may apply, as determined by your mobile service provider. For details of your fee, please contact your network operator.

5. Information Security
We apply appropriate technical and organisational safeguards to protect your personal information, including your mobile number. We do not sell, rent, or share your information with third parties, except where required by law or with your prior consent.

6. Updates to Privacy Policy
We may update this SMS Notifications section from time to time to reflect changes in our practices or UK legal requirements. Any updates will be published on this page, and we encourage you to review it periodically.

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry, SSL (Secure Sockets Layer.)

 We may share your information with:

Service providers: payment processors, IT partners, shipping carriers.

Legal authorities: when required to comply with law.

Affiliates: only when necessary to provide our UK services.

We do not sell your personal data to third parties.

As some of our products are hand-manufactured abroad, your data may be transferred outside the UK. We ensure safeguards are in place (e.g., Standard Contractual Clauses) to protect your information.

We apply industry-standard measures to protect your information against loss, misuse, or unauthorised access. However, no method of online transmission is 100% secure.

If a user's personally identifiable information changes, or if a user no longer desires our service, we will seek to provide a way to correct, update or remove that user's personal data provided to us. This may be done by emailing us: Info@GSJJ.co.uk